Frequently asked questions

Everything about claiming, offerwalls, and withdrawals.

How do I claim from the faucet?
Create a free account, then go to the Faucet page and click "Claim now." You can claim once every 5 minutes — the button shows a countdown until your next claim is ready.
What are offerwalls and how do they work?
Offerwalls list surveys, app installs, and quick tasks from third-party partners. Completing one credits your balance automatically once the partner confirms it — this can take anywhere from a few seconds to a few hours depending on the offer.
How do withdrawals work?
Withdrawals are sent to your FaucetPay account. Enter the email or wallet address linked to your FaucetPay account on the Withdraw page, and funds are sent directly — no manual approval needed once you're above the minimum.
What's the minimum withdrawal amount?
This is set by the site owner and shown on the Withdraw page. It exists mainly to keep network fees from eating into small payouts.
Why hasn't my balance updated after completing an offer?
Some offerwall partners take time to confirm a completed action before crediting it — this is normal and out of our control. If it's been more than 24 hours, reach out through the support contact in the footer.
Is my account information safe?
Passwords are handled by Supabase's authentication system and are never stored or visible to us in plain text.
Can I earn by watching YouTube videos on SatoEarn?
Yes. Advertisers fund YouTube video campaigns, and you earn USDT for watching each video for its full timer. Open the YouTube page from the Earn menu, pick a video and press play. The timer only runs while the video is playing and your tab is open. Go to the YouTube page.
How much do YouTube videos pay?
The reward depends on how long the advertiser wants the video watched, from 0.00025 USDT for 10 seconds up to 0.005 USDT for 120 seconds.
How do I promote my own YouTube video?
Create a YouTube Video PTC campaign on the Advertise page, pick the watch time and number of views, and pay from your deposit balance.